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Privacy Policy

Here at JPK Trade Supplies Limited, safeguarding your privacy is paramount to us. This notice outlines how we collect and process your personal information as per the General Data Protection Regulation (GDPR).

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What information is gathered about me?

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Personal information refers to data that identifies individuals. The information we collect may encompass:

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  • Your name.

  • Contact details like phone numbers, email, and postal addresses.

  • Your job title and the company or organization you represent.

  • Bank details necessary for processing payments/credits.

  • Voluntarily submitted feedback from customer surveys.

  • Details of your interactions with our website.

  • CCTV footage (when visiting our premises).

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How do we gather information?

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We collect information through direct interactions, whether via post, email, telephone, website forms, or in-person meetings. This may occur when:

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  • Making an inquiry.

  • Applying for an account.

  • Placing orders and associated paperwork.

  • Requesting or subscribing to communications.

  • Providing feedback.

  • Through on-site CCTV.

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Additionally, we automatically collect data when you interact with our website using cookies.

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What is done with my information?

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Personal information is used to address inquiries, process orders, and manage accounts. It may also be utilized to communicate changes to our services, terms, or privacy policy. If you've opted into our mailing list, we may send offers, promotions, news, and updates we believe are relevant to you.

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Information gathered through website cookies helps personalize your experience and enhances site functionality.

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We regularly review retention periods for personal data in line with our privacy policy. Your information is kept only as long as necessary, unless retention conflicts with statutory obligations.

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Who can access my information?

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We prioritize safeguarding your personal data rights. Appropriate measures are in place within our organization to prevent unauthorized access or disclosure.

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We do not sell or rent your information to third parties or share it for marketing purposes. However, third-party service providers handling your information must adhere to data processing regulations and ensure your data is protected.

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What are my rights?

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You have the right to request access, correction, or deletion of your personal data, provided it doesn't conflict with our statutory obligations. You may also object to or restrict the processing of your data.

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For questions, requests, or complaints, reach out to us at sales@jpkltd.com or JPK Trade Supplies Ltd, Unit 1 Ashmead Road, Keynsham, Bristol, BS31 1SX.

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This policy was last updated on 9th January 2025.

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